Support your customers properly.

Invest in your business.

Website Building Service

Starter Website

Starting at CAD $800.00

Best if you need a clean online presence, fast.

  • 1-2 page (Home + Sections)

  • Contact form

  • Mobile-Friendly

  • Basic setup & lauch

Core Business Website (Most common)

Starting at CAD $1,500.00

Best if your website needs to support real business activity.

  • 3-5 pages

  • Contact form

  • Clear layout & content structure

  • Mobile-Friendly

  • Launch + walkthrough

Advanced / Boutique Website

Starting at CAD $2,500.00

Best if your website is a core part of your business operations.

  • Online store, memberships and/or subscriptions

  • Advanced forms / registration processes

  • External integrations (payments, CRM, third-party tools)

  • Organization of documents or complex content sections

  • Custom configuration aligned with your workflow

  • Launch + walkthrough

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Fractional Client Success & Experience Management

Senior-level client experience ownership

Starting at CAD $2,700.00 / month

Best if client experience, onboarding clarity, and retention are critical to your operations.

  • Management of the full client experience lifecycle

  • Onboarding structure & expectation alignment

  • Communication standards & escalation management

  • Identification of recurring client friction points

  • Intervention in sensitive or high-impact situations

  • Continuous adjustments to support retention

Minimum engagement

Minimum engagement of 3 months

Managing and optimizing the customer experience does not produce meaningful results in just a few weeks.
The first three months allow AIMOPS to:

  • Gain a deep understanding of your business, customers, and workflows

  • Identify recurring friction points

  • Establish clear communication and escalation standards

  • Define and begin implementing sustainable adjustments

At the end of the initial three months, the client may choose whether to continue the service.

If the service is continued, it transitions into a 12-month engagement, defined by a separate agreement outlining scope and terms.

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French/English Customer Support Assistance

** We currently cover the Eastern, Central, and Atlantic time zones. Coverage for Mountain and Pacific time zones is available based on agreed schedules. **

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Bilingual French / English

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Human replies : Customers talk to a real person, not a chatbot

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Ongoing support : Updates, changes, and questions are handled as your business evolves

★ Bilingual French / English ★ Human replies : Customers talk to a real person, not a chatbot ★ Ongoing support : Updates, changes, and questions are handled as your business evolves

Light Support

Starting at CAD $750.00 / month

Best if you receive occasional customer questions.

  • Email support only

  • Defined response window

  • Human replies using your guidelines

Standard Support (Most common)

Starting at CAD $1,250.00 / month

Best if customer communication is part of your daily operation.

  • Email + contact form inquiries

  • Consistent response times

  • Feedback & recurring question tracking

  • Escalation when needed

Priority Support

Starting at CAD $2,000.00 / month

Best if customer experience is critical to your brand.

  • Multiple channels (email+DM)

  • Faster response times

  • Priority handling

  • Monthly feedback summary

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Shaïna, Laser Technician, PMU Artist, https://soinsnuances.com

★★★★★

“My experience with AIMOPS is truly enjoyable. I immediately felt heard and understood when it came to my goals. The strategies used by AIMOPS are original, creative, and effective."

Frequently Asked Questions

  • AIMOPS helps small and medium businesses handle two essential areas: website building and human customer support.
    We choose the right tools, build what makes sense for your business, and support you so technology doesn’t become another burden.

  • We are proudly based in Montreal, Canada 🇨🇦

  • No. AIMOPS does not run ads, manage social media, or handle ongoing marketing campaigns.

    However, when we build your website, we do make sure the basics are properly set up, including clean structure, SEO foundations, and best practices a website needs to perform well.

    We can also provide suggestions and guidance on advertising or visibility strategies, but execution and campaign management are not part of our services.

    Our role is operational support: building a solid website, setting the right foundations, and handling customer communication in a structured, human way.

  • We choose the platform based on your needs, not trends. Whether that’s Squarespace, Shopify, or a simpler setup, the decision is made around your business goals, complexity, and future growth.

  • Yes. Always. All customer support assistance is handled by a real person following your tone, guidelines, and boundaries, not a chatbot.

  • Yes ! Small tweaks and minor adjustments (such as text updates or small layout changes) are usually included at no extra cost.

    For larger updates or changes that require more time, planning, or restructuring, a fee may apply. In those cases, we’ll always let you know in advance before moving forward.

    The goal is to keep things flexible, fair, and transparent, without surprises.

  • We work with a limited number of clients to maintain quality, consistency, and human attention. This ensures every business gets proper support.

  • Customer support is offered on a monthly basis. Specific terms are discussed before starting, so expectations are clear from the beginning.

Let's talk about your business.

Have questions? Want to learn more about our services? Fill out the form below and we'll get back to you within 24 to 48 hours.